Privacy Policy – Charleston Mold Remediation
Charleston Mold Remediation (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
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Contact information such as name, email address, phone number, and physical address
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Project details you provide for estimates, testing, or remediation services
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SMS consent, if you choose to opt in for text message updates
How We Use Your Information
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To communicate with you regarding appointments, estimates, invoices, and project updates
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To send SMS notifications (e.g., appointment reminders, updates, and service alerts)
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To improve our services and customer support
Who We Share Your Information With
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Service providers who help us operate our business (such as payment processors or IT providers)
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Regulatory or legal authorities if required by law
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We do not sell, rent, or trade your personal information
SMS Consent
SMS consent is not shared with third parties or affiliates. SMS opt-in is used solely for communication between Charleston Mold Remediation and the customer.
Your Rights
You may request to access, update, or delete your personal information by contacting us at:
📧 info@charlestonmoldremediation.com